Frequently Asked Questions
Frequently Asked Questions
Got questions? We’ve got you. This is where you’ll find straight answers about how we work, from placing an order to getting your stickers in hand. We’ve been printing for over a decade, so if it’s about artwork, payments, shipping or returns, chances are we’ve handled it before.
Our goal’s simple: make ordering custom stickers, labels, badges and magnets as easy as possible. Upload your artwork, pick what you need, and we’ll take care of the rest.
Need help getting your file print-ready? Want to know when your order will ship, or what to do if something goes wrong? It’s all covered here, clear, simple and without the usual runaround.
If you don’t see what you’re after, just drop us a message. We’re quick to reply and always happy to help.
How do I order custom stickers, labels, badges or magnets?
Ordering’s easy. Pick your product, choose a size and finish, upload your artwork, and we’ll handle the rest. You’ll get a proof before printing if requested.
Can I see a proof before my order is printed?
Yes. If you request one, we’ll send a free digital proof so you can check your artwork before we print anything.
What file types do you accept for artwork?
We accept AI, PDF, EPS, PSD, TIFF, PNG or JPEG files. Vector artwork is best, but we can work with most high-res files.
Do you help fix or adjust artwork before printing?
Yes. If your file needs tweaks, like bleed, cut lines, or resizing, we’ll sort that for you before printing.
What finishes are available for custom stickers and labels?
We print in gloss, matte, clear, holographic, chrome, glitter, and eco-friendly finishes, all waterproof, durable and sharp in colour.
Do you offer eco-friendly sticker and label options?
We do. Our eco-friendly materials are compostable and biodegradable, made from renewable resources like wood pulp and sugarcane fibres.
What’s the difference between stickers and labels?
Stickers are supplied individually, perfect for giveaways and merch. Labels come on sheets with the same design repeated, ideal for packaging.
Can you print custom shapes and die-cut stickers?
Absolutely. Just upload your artwork and we’ll create a custom cut line so your stickers match your exact shape.