Ordering

Frequently Asked Questions
Artwork
Ordering
Payments
Shipping
Returns / Refunds

Ordering

How do I place an order for custom stickers?

To order custom stickers, simply upload your design, choose your preferred size, shape, material, and finish, and proceed to checkout. My website guides you through each step for a quick, seamless ordering process.

Can I order a sample of my custom sticker before placing a large order?

Yes, I offer sample orders so you can review the quality and finish of your custom sticker before committing to a large order. Samples help ensure you’re happy with the design, colour, and material.

What payment methods do you accept for sticker orders?

We accept multiple payment methods, including credit cards, debit cards, PayPal and Klarna. Our secure payment process makes it easy and safe to complete your order online.

Can I order stickers in multiple sizes in one order?

Yes, you can order stickers in multiple sizes by adding different sizes to your cart or by creating separate orders. This flexibility lets you get the sizes you need for various uses.

How long does it take to process and ship my sticker order?

My standard processing time is 3-5 business days, with additional time for shipping within the UK. We also offer express processing and shipping options for faster delivery if needed.

Can I change my order details after placing it?

If you need to make changes to your order, please contact me as soon as possible. I can often make order adjustments before the printing process begins. However, changes may not be possible once production has started.

What shipping options are available for UK and international orders?

I offer multiple shipping options within the UK, including standard and express delivery. International shipping is also available, with delivery times depending on your location. Shipping details are provided at checkout.

Will I receive a proof of my design before printing?

I can provide a digital proof for your review before printing if requested. This proof allows you to check the layout, colours, and details, ensuring your custom stickers meet your expectations.

How do I track my order once it has been shipped?

Once your order is shipped, I’ll send you a tracking number so you can follow its progress. You can track the status of your delivery directly through the shipping provider’s website.

Can I reorder a previous design without re-uploading artwork?

Yes, you can easily reorder a previous design without re-uploading artwork. Simply log in to your account, view past orders, and select the design you’d like to reorder. This saves time and ensures consistency.

Is there an option to order different finishes (e.g., gloss, matte) in one order?

Yes, you can choose multiple finishes within the same order. If you’d like to order both gloss and matte finishes, simply add each type to your cart, selecting the finish you want for each batch.

What should I do if my sticker order arrives damaged?

If your sticker order arrives damaged, please contact me immediately. We’ll assist you with a replacement or solution, ensuring you’re satisfied with the final product.