Frequently Asked Questions
Artwork
Ordering
Payments
Shipping
Returns / Refunds

Shipping

How can I track my order?

We provide full tracking for all orders. 

You can find out the status of your order by using your tracking number.

DPD deliveries can be tracked here

When will I receive my order once it has been dispatched?

All delivery services we use are next working day delivery to the UK mainland. Please note, we cannot be held responsible for possible delays due to courier issues.

Delivery times may vary for any orders outside of the UK Mainland.  

Is it possible to collect my order?

If you wish to collect your order, get in touch with us at hello@greyjampress.com to pre-arrange a convenient date and time.

Can my sticker order be sent to multiple addresses?

Yes, we can send your sticker order to multiple addresses. There’s a charge of £10 for each additional shipping address.

The costs of shipping to multiple international addresses may be higher. To get an accurate shipping cost to multiple addresses, contact us at hello@greyjampress.com and we’ll provide a quote.

Do you ship worldwide?

We ship to anywhere in the world. Shipping costs may vary depending on the size of your order and your location. Delivery times can vary and, depending on your location, you may be liable for import duties.  

To get an accurate shipping cost to an international address, contact us at hello@greyjampress.com and we’ll provide a quote.

Will I have to sign for my order?

All UK and international delivery services will require a signature. You will receive a notification advising you of the date and expected delivery time so you can ensure someone is available to sign for the order. You’ll also receive a dispatch notification when your parcel has been sent. 

Please note: If your parcel has been refused and sent back to us due to the sender’s error, we are not responsible and you will be responsible for any redelivery costs.